Our same day dispatch cut off time is 15:00. Orders must be placed and paid by 15:00 to enable us to dispatch your order the same day. Orders placed after this time will be dispatched the next working day.
All of our shipping options are fully trackePlease note: Orders placed on a Saturday, Sunday or bank holidays will not be dispatched until the next working day.
We offer free next day delivery for UK mainland orders over £500 excluding VAT.
Mainland Shipping Options
Next-Day
DPD Next Working Day – (upto 15kg – £7.99 / upto 30kg – £15.99 / upto 50kg – £23.99)
Saturday
DPD Saturday – (upto 5kg – £14.99 / upto 50kg – £19.99)
Next working day delivery does not apply to orders placed on weekends or bank holidays.
Saturday delivery options only apply to orders placed after 15:00 Thursday and before 15:00 Friday. If you select Saturday delivery outside of these periods your order will be sent via next working-day and you will not be refunded for the additional charges.
Non-Mainland Shipping Options
Northern Ireland
DPD Northern Ireland (2 Working Days) – (upto 30kg – £19.99)
Republic of Ireland
DPD Ireland (2 Working Days) – (upto 15kg – £15.99 / upto 30kg – £19.99)
Channel Islands (Jersey and Guernsey)
DPD Channel Islands (2-3 Working Days) – (upto 10kg – £21.99 / upto 30kg – £29.99)
Isle of Wight & Isle of Man
DPD Isle of Wight & Isle of Man (2 Working Days) – (upto 10kg – £17.99 / upto 30kg – £27.99)
We always try our absolute best to send all orders received before 15:00 the same day. However, during busy periods this is not always possible. If your order is not dispatched on the same day then it will be dispatched on the following working day.
We are not able to guarantee exact delivery times or add notes to the courier. You will receive the shipment notifications to your registered contact details and these should be taken as estimates only.
Monday Exception
We cannot always guarantee that all orders will be dispatched on Mondays. Due to the high volume of orders following the weekend, your order may be dispatched on Tuesday. In the event that Monday is a Bank Holiday, this policy will apply to orders placed on a Tuesday.
Additional Orders (adding items to existing orders)
If you need to add more products to your unfulfilled order, then you may place a second order before 15:00 and select Warehouse Collection at the checkout, so that you are not paying twice for delivery. We will then combine the two orders and dispatch together, subject to payment clearing before our cut off time.
Warehouse Collection
If you wish to collect your items from our Leicester warehouse, you can select the shipping option “Warehouse Collection” at the checkout. For same day collection, orders must be placed before 15:00 and your order will be ready for collection a maximum of 1 hour after payment has cleared. Please ensure that you receive a notification that your order has been fulfilled before coming to collect. Collection is only available Monday – Friday.
Please note that we cannot be held responsible for any missing/stolen shipments that have been delivered to a ‘safe place’ or left in the doorway. You must contact the courier if this happens and follow their claims procedure.
If your order has any missing or damaged items, you must be notify us by email within 24 hours, along with photographic evidence to info@bulkcarts.co.uk
